Hello sir, my name is priyank bhatt. I am already an airtel customer. I applied for a new connection on 28th of july for my friend Pratiksha singh with the FORM NO- TBLR-000920.This new connection should take maximum 7 working days according to your policy. I made payments on 30th july and the customer care executive told me that technical people will come with in 4 working days. On 7th august (11th day) i lodge a complaint (comp. no. 22880612.)and i was said that my complaint will be resolved on
8th august but again no response from careless airtel team.
when i called to c.care on 10th august then i got the answer that in this area no port is available and you either wait or get REFUND in 45 days, .again i called the person to whom i paid my bill and i came to know that airtel's system is not updated and port is available in this area.
I am really surprised that what type of service you people are providing. I wasted my money and time here for my connection but it is worst response than a lazy govt company.
Its your fault that if no port was available then your people should check before taking payments.
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