Airtel GPRS service
Charged me without providing GPRS service

Respected sir,

I sent mail to activate GPRS service to AIRTEL office -BHILAI (Chattisgarh) on 1.2.2008 at around 7 p.m.. got mail at around 7.30 p.m.from airtel and asked me to send MO for recieving setting of GPRS.i sent the said message to airtel 4-5 times, talked to customer care so many times, not recieved setting even on 2.2. 2008 till 4.p.m. finally i deactivate my GPRS service on 2.2.2008 at around 4 p.m.

plz look into the matter. how come airtel charged me RS.10 WITHOUT providing serive.???

plz reply me.