Dear Sir,
Good Evening
My Name Is Mrs VIDHYA GIRI, I am using a Air Tel Mobile No. 9971677007 from Nov and another Air Tel Mobile No. 9810779936 from last 7 to 8 month, but presently i am not using Air Tel Mobile No. 9810779936 from Dec I want surrendard the Air Tel Mobile No. 9810779936 and i also make a no. of compalain regarding closed the Air Tel Mobile No. 9810779936. But presently no any response from Air Tel. And thay are also charge per month bill of the Air Tel Mobile No. 9810779936.
And another problem is, i am using Air Tel GPRS on the Air Tel Mobile No. 9971677007, but right now i am not satisfy Current Month bill, because they charge more and more amount of GPRS.
After that i call Customer Care but they are not given me any response about my problem, after that i make a email on Air Tel Costomer Care, but again response is zero.
And Bigest problem is without any call they are barred my Mobile No. 9971677007 (INCOMING AND OUTGOING BOTH). Present time i dont make a call to somebody and recived call from anywhare. My Mobile No. is dissconnected from Air Tel.
If I Make a call on 121 (Help Line No. of Air Tel) no body is picke
Please suggest me what i can do
Thanks
Vidhya Giri
- Show quoted text -
On 3/3/09, [email protected] wrote:
Dear Mr. Giri,
Thank you for contacting Airtel.
As per your previous interaction dated 01/03/09, you had expressed concern over the bill charges, GPRS speed and customer care support for your Airtel mobile number 9971677007.
We understand your concern and will work towards resolving the same.
Your concern over the same has already been registered. Your Service Request number is 20846794. We would revert to you by 05/03/09.
You can know the status of the Service Request number by dialing *121# (toll free).
For further assistance, mail us at [email protected]
We value your association with Airtel.
Warm Regards,
Nithya
Customer Care Executive
Bharti Airtel Limited
Dial *121# (toll free) from your mobile and get instant information for your Prepaid or Postpaid Account on your Mobile Screen.
&- Original Message &-
From [email protected]
To [email protected]
Cc
Subject Re: (Mobile No:=9971677007) Airtel Number: 9971677007 Message From Tarkeshwar Giri [REF:248446413499]
Date 03-Mar 8:13:53
Attachments None
Mr Shankar
Good After Noon
I never want to disconnet GPRS from my mobile no. 9971677007, i want only
please check bill amount of Subject to GPRS using, i use my net maximum 3-4
HRS in a week and your? GPRS system is also very slow. I want only please
correct my bill and stop my anothr mobile no. 9810779936, and your help
line is very bad.
Thnks
On 3/1/09, [email protected] wrote: Dear Mrs.
Vidhya,
Thank you for contacting Airtel.
We understand from your previous interactions, you have expressed concern
over the delay in disconnection and billing for the same for your number
9810779936.
We understand your concern and will work towards resolving the same.
Please be informed that your concern has already been forwarded to the
respective department. Kindly refer to the Service Request number 20827325
in any future communication about this request.
We would revert to you by 09/03/09.
Also, you have expressed concern over GPRS billing and deciding to
disconnect your number 9971677007 for the same.
Please be informed that your concern has been forwarded to the respective
department. Kindly refer to the Service Request number 20846794 in any
future communication about this request.
We would revert to you by 05/03/09.
You can know the status of the Service Request number by dialing *121#
(toll free).
For further assistance, mail us at [email protected]
We value your association with Airtel.
Warm Regards,
Shankar
Customer Care Executive
Bharti Airtel Limited
Dial *121# (toll free) from your mobile and get instant information for
your Prepaid or Postpaid Account on your Mobile Screen.
&- Original Message &-
Dear Sir/Madam
I am using above mobile no. from last 1 and half year, but right now i am
not satisfy your bill.
I have one? other mobile no. is 9810779936, and against this mobile no. i
am already request to your help line for closed this no. (9810779936) from
Dec but right now no any action taking from your side, why i pay
monthly bill of mobile no. 9810779936,
And other is please check my GPRS plan its show? 433686 KBPS how its
possible, i am using Net only for cheking my mail only and not regularly.
Please correct this bill and closed my other mobile no. 9810779936. And if
ur not able to do about my account so i will be go through consumer court
My account details is given below
Airtel Number: 9971677007
Account Number: 102-102642786
Bill Number: 888102153
Bill Period:23/01 to 23/02
Thanks
Vidhya
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