Pending Refund Since Last 11th Oct-08
Pl find the attached Customer Support from Air-Tel!!!
Pl help,
thx
&-- Forwarded Message &-
From: "[email protected]"
To: [email protected]
Sent: Friday, 9 January 8:53:40 PM
Subject: Re: FW: Re: (Mobile No:=9987589806) Surrender of Connection No- 9987589806 Message From Rajeev Pathak [REF:232112046093]
Dear Mr. Pathak,
Thank you for contacting Airtel.
You have expressed concern over non receipt of refund for your Airtel number 9987589806.
We understand your concern and will work towards resolving the same.
Due to technical constraint, we regret the delay in reply of your mail.
We would like to inform you that your concern has been forwarded to the respective department.
Kindly quote the Service Request number 20166306 in any future communication about this request. We would revert to you by 22 January.
For further assistance, mail us at [email protected].
We value your association with Airtel.
Warm Regards,
Ganesh G
Customer Care Executive
Bharti Airtel Limited.
&- Original Message &-
dear fiend,
still your 15 days? are? not passed!!!
Even aftter more than three months I am crying to get my payment...
This is the reason that why people are going away from Air Tel!!!
Pl note that this case I have submitted to the Local Court along with full
detailed documents,
thx,
rajeev pathak
From: "[email protected]"
To: [email protected]
Sent: Thursday, 13 November 11:28:41 PM
Subject: Re: FW: Re: (Mobile No:=9987589806) Surrender of Connection No-
9987589806 Message From Rajeev Pathak
[REF:213616569969]
Dear Mr. Rajeev,
Thank you for contacting Airtel.
We understand from your previous interaction dated 11/11/08, you have
expressed concern over the bill charged after the disconnection of your
Airtel number 9987589806.
We would like to inform you that there is no outstanding amount in your
Airtel number and there is an excess amount of Rs.393.33/- as per our
records and the same amount will be automatically refunded through cheque
to your billing address within 15 working days from the date of permanent
disconnection.
For further assistance, mail us at [email protected]
We value your association with Airtel.
Warm Regards,
Venkatesh
Customer Care Executive
Bharti Airtel Limited.
&- Original Message &-
REMINDER!!!
Dear
Pl?? note? that? NO? RESPONSE? /? COMMUNICATION? from? Air-Tel? still,
thx
From: Pathak, Rajeev
Sent: Tuesday,? 11 November 9:29 AM
To: '[email protected]';? '[email protected]'
Subject: FW: Re: (Mobile No:=9987589806 )? Surrender of Connection No-
9987589806 Message From Rajeev Pathak?
[REF:203109858475]
Dear,
Pl note that this connection has been surrendered by me? on 10th Oct-08,
due to certain reasons, which Air Tel Team knows better. Now In? spite of
refunding of due money cheque of amount RS 481.37/=, even after SIM
de-activation i.e Billing? without? Connection? Air Tel has send me a
bill of Rs 87.74 /=? amount. Pl find the snap shot of the same, for your
ready reference?
I don't know what I should write? here,
May I request someone to explain me these things?!
thx
rajeev pathak
9987589805
From: Rajeev Pathak? [mailto: [email protected]]
Sent: Friday, 10 October 8:49? AM
To: [email protected]
Cc: Pathak,? Rajeev
Subject: Fw: Re: (Mobile No:=9987589806) Surrender of? Connection No-
9987589806 Message From Rajeev Pathak?
[REF:203109858475]
|&&&&&&&&&&&&&&&&&&&&&&&&--|
|
|
|Dear Sir, I don't want to do the chain mail. Pl find the account
|
|attachemnt, which clearly proves that customer has done the advance
|
|payment of next three months already. Even then his connection has been
|
|de-activated, without checking his account balance, informing him thru
|
|sms, calls etc .??? |
|
|
|Pl note that a small customer like me, if do the change over from
|
|Air-Tel to any other, it doesn't impact Air-tel. Air Tel is an Ocean,
|
|If a small drop will come out, it has no effect ..
|
|
|
|But this is a really area of serious concern for Air-Tel. This is not? a
|
|customer oriented service. Pl try to close these loop holes, in your?? |
|wide network, so that in future no other customer should speak in the
|
|same language.
|
|
|
|Any way, still after three days, the? SIM has not been? activated.. Pl? |
|close my account immediately & return my balance accout? cheque,
otherwise|
|things may be acceleated to other plateforms, which? surely effect??? |
|Air-Tel,??? |
|
|
|Thanks for your support,
|
|
|
|pathak
|
|
|
|
|
|& On Thu, 9/10/08, [email protected]? wrote:
|
|From:? [email protected]
|
|Subject: Re: (Mobile? No:=9987589806) Surrender of Connection No-
|
|9987589806 Message From? Rajeev Pathak
|
|[REF:203109858475]
|
|To:? [email protected]
|
|Date: Thursday, 9 October, 1:35? PM??? |
|
|
|Dear Mr. Pathak,
|
|
|
|Thank you for contacting Airtel.
|
|
|
|You have requested for cancellation of your Airtel number 9987589806.?? |
|
|
|We regret that you have decided to cancel your Airtel mobile number.
|
|
|
|Your request has been forwarded to the concerned department. Kindly quote
|
|the??? |
|Service Request number 18727966 in any future communication about this
|
|request.
|
|We would revert to you by 15 October.
|
|
|
|There is no outstanding in your account and unbilled amount of Rs. 5.65
as|
|on
|
|08 October which does not include the current usage, roaming, rental
|
|and??? |
|discounts, if any in your account. The forthcoming bill will reflect the
|
|payment??? |
|and outstanding, if any in your account.
|
|
|
|Further, please be informed that as per process, the excess payment of
Rs.|
|481.07 will be automatically adjusted towards outstanding balance on the
|
|account??? |
|if any or refunded through cheque within 45 working days from the date of
|
|permanent disconnection.
|
|
|
|For further assistance, mail us at [email protected].??? |
|
|
|We value your association with Airtel.
|
|
|
|Warm Regards,??? |
|
|
|Indhra Neelam. J
|
|Customer Care Executive??? |
|Bharti Airtel Customer Care.
|
|
|
|
|
|
|
|
|
|&- Original Message &-
|
|
|
||&&&&&&&&&&&&&&&&&&&&&&&&-|
|-|
|
||Dear Sir,??? |
||??? |
||It may bring to your kind notice that still after about 48? hrs, the
|
||??? |
||activation has not been resumed. I have taken the connection to face
any|
||??? |
||personal problem, since? my job is romaing type. Any way thaks for
your|
||??? |
||mail.
|
||??? |
||You are again requested that pl remain de-activate the same & close my? |
||??? |
||account since i have already chosen an another option. Pl send me??? |
||??? |
||immediatley my balance amount cheque thru courier, at my contact
|
|address, |??? |
||thanks for support,
|
||??? |
||pathak??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||& On Thu, 9/10/08, [email protected] wrote:
|
| |
|
||From: [email protected]
|
| |
|
||Subject: Re: (Mobile No:=9987589806) Surrender of Connection No-
|
||??? |
||9987589806 Message From Rajeev Pathak
|
| |
|
||[REF:203084413440]??? |
||??? |
||To: [email protected]
|
||??? |
||Date: Thursday, 9 October, 12:01 PM
|
||??? |
||??? |
||??? |
||Dear Mr. Pathak,??? |
||??? |
||??? |
||??? |
||Thank you for contacting Airtel.??? |
||??? |
||??? |
||??? |
||We understand from your previous interaction dated on 09 October ? |
|you|
|
||had
|
||??? |
||expressed concern over the deactivation Outgoing call facility for your
|
||??? |
||Airtel??? |
||??? |
||mobile number 9987589806.
|
||??? |
||??? |
||??? |
||We understand your concern and will work towards resolving the same.?? |
||??? |
||??? |
||??? |
||We would like to inform you that your outgoing call facility has already
|
||??? |
||been??? |
||??? |
||activated with the effect from 09 October.
|
||??? |
||??? |
||??? |
||Further, we would like to inform you that there is an excess outstanding
|
||??? |
||amount??? |
||??? |
||of Rs.481.07/- is available in your account. We kindly request you??? |
||??? |
||reconfirm if??? |
||??? |
||you deactivate your Airtel mobile number.
|
||??? |
||??? |
||??? |
||For further assistance, mail us at [email protected].
|
||??? |
||??? |
||??? |
||We value your association with Airtel.??? |
||??? |
||??? |
||??? |
||Warm Regards,
|
||??? |
||??? |
|
||Gowthami??? |
||??? |
||Customer Care Executive
|
||??? |
||Bharti Airtel Limited.??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||&- Original Message &-??? |
||??? |
|||&&&&&&&&&&&&&&&&&&&&&&&&|
|-|
|
||-|??? |
||??? |
|||Dear All,
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||Pl note that on 8th Oct-08, at the stated connection, the outgoing
calls|
||??? |
|||
|
||??? |
|||has been blocked, without? proper checking the payment details. Pl note
|
||??? |
|||
|
||??? |
|||that after a lot of requestes to customer care,? with? a reference??? |
||??? |
|||
|
||??? |
|||no-778947376? etc & a lot of follow ups, still the connection has not
|
||??? |
|||
|
||??? |
|||been resumed. Pl find the attached snap-shot, for the payment.
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||Now I am really fed up with air tel. Thus you are requested to close? |
||??? |
||this|
|
||??? |
|||no with immediate effect &? issue me the balance amount chque i.e Rs
|
||??? |
||481/=|??? |
||??? |
|||, at my contact address .??? |
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||Thanks for your support,
|
||??? |
|||
|
||??? |
|||Rajeev Pathak??? |
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||& On Thu, 9/10/08, Pathak, Rajeev wrote:
|
| |
|
|| |??? |
||??? |
|||From: Pathak, Rajeev??? |
| |
|
|| |??? |
||??? |
|||Subject: FW: Serious Issue with Air-Tel Services - Outgoing Barred
|
||??? |
|||
|
||??? |
|||To: [email protected]??? |
||??? |
|||
|
||??? |
|||Cc: [email protected]??? |
||??? |
|||
|
||??? |
|||Date: Thursday, 9 October, 8:02 AM
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||Dear,
|
||??? |
|||
|
||??? |
|||Pl note that, at? my both mobile nos-9987589805/06, the outgoing calls
|
||??? |
|||
|
||??? |
|||has been barred. On discussion with customer care, no bdy was able to
|
||??? |
|||
|
||??? |
|||take the reason & ownership, of the same. At this moment I have the
no|
||??? |
|||
|
||??? |
|||connectivity.
|
||??? |
|||
|
||??? |
|||May I request the Air-tel team, that before, blocking the outgoing
|
||??? |
||calls|??? |
||??? |
|||, he should check properly the payments details in an improved way.By
|
||??? |
|||
|
||??? |
|||blocking the outgoing calls & owning no accountability, will not serve
|
||??? |
|||
|
||??? |
|||the service purpose, in terms of long relationship,??? |
||??? |
|||
|
||??? |
|||Thx??? |
||??? |
|||
|
||??? |
|||%%%%%%%%%%%%%%%_
|
||??? |
|||
|
||??? |
|||From:? Pathak, Rajeev
|
||??? |
|||
|
||??? |
|||Sent:?? Wednesday, 8 October 5:52 PM??? |
||??? |
|||
|
||??? |
|||To:??? '[email protected]'??? |
|? |??? |
||? |??? |
||??? |
|||Cc:??? '[email protected]'
|
|? |??? |
||? |??? |
||??? |
|||Subject:??? FW: Pl immediate? "ALSO"?? activate the mobile
|
|?? |??? |
||9987589806 |??? |
||??? |
|||!!! - Customer Reference No- 778616225- thx- Find the payment
|
||??? |
||details|??? |
||??? |
|||- Next time pl be doubly? ensure about payment, before deactivation-? |
|The|
|
|||
|
||??? |
|||two times additional payment has been done
|
||??? |
|||
|
||??? |
|||Picture (Device Independent Bitmap)??? |
||??? |
|||
|
||??? |
|||%%%%%%%%%%%%%%%_
|
||??? |
|||
|
||??? |
|||From:? Pathak, Rajeev
|
||??? |
|||
|
||??? |
|||Sent:?? Wednesday, 8 October 3:51 PM??? |
||??? |
|||
|
||??? |
|||To:??? '[email protected]'??? |
|? |??? |
||? |??? |
||??? |
|||Cc:??? '[email protected]'
|
|? |??? |
||? |??? |
||??? |
|||Subject:??? Pl immediate? activate the mobile 9987589805!!! -
|
||??? |
|||
|
||??? |
|||Customer Reference No- 778616225- thx- ind the payment details - Next? |
||??? |
|||
|
||??? |
|||time pl be doubly? ensure about payment, before deactivation??? |
||??? |
|||
|||
|
|||
|
||??? |
|||
|
||??? |
|||Picture (Device Independent Bitmap)??? |
||??? |
|||
|
||??? |
|||Thanks & Regards,??? |
||??? |
|||
|
||??? |
|||Rajeev Pathak??? |
||??? |
|||
|
||??? |
|||DID-022-40073653
|
||??? |
|||
|
||??? |
|||Mb - 09987589805
|
||??? |
|||
|
||??? |
|||??? |??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||Cadbury Cocoa Partnership? a historic alliance to secure the future of
|
||??? |
|||
|
||??? |
|||cocoa farming. Visit www.cadbury.comto learn more??? |
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||Please support our Purple Goes Green commitments and consider the??? |
||??? |
|||
|
||??? |
|||environment before you print this email??? |
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||&&&&&&&&&&&&&--??? |
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||This e-mail and any files transmitted with it are confidential and
|
||??? |
|||
|
||??? |
|||may contain privileged information. It is intended solely for the??? |
||??? |
|||
|
||??? |
|||use of the individual or entity to whom it is addressed. If you??? |
||??? |
|||
|
||??? |
|||are not the addressee it may be unlawful for you to read, copy,??? |
||??? |
|||
|
||??? |
|||distribute, disclose or otherwise use the information in this e-mail.? |
||??? |
|||
|
||??? |
|||If you are not the intended recipient please notify??? |
||??? |
|||
|
||??? |
|||[email protected]??? |
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||
|
||??? |
|||&&&&&&&&&&&&&--??? |
||??? |
|||
|
||??? |
|||&&&&&&&&&&&&&&&&&&&&&&&&|
|-|
|
||-|??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||??? |
||Get perfect Email ID for your Resume. Get before others grab.
|
||??? |
||This e-mail and any files transmitted with it are for the sole use of
the|
||??? |
||intended recipient (s) and may contain confidential and privileged
|
||??? |
||information.??? |
||??? |
||If you are not the intended recipient, please contact the sender by
reply|
||??? |
||e-mail??? |
||??? |
||and destroy all copies and the original message. Any unauthorized
review, |
||??? |
||use, |
|
||disclosure, dissemination, forwarding, printing or copying of this email
|
|or|??? |
||any
|
||??? |
||action taken in reliance on this e-mail is strictly prohibited and may
be|
||??? |
||unlawful.
|
||??? |
||The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries|
||??? |
||and
|
||??? |
||associated companies (collectively "Bharti Airtel Limited"), are??? |
|unable?? |??? |
||to exercise control or ensure or guarantee the integrity of/overthe
|
||??? |
||contents of
|
||??? |
||the information contained in e-mail transmissions and further
|
|acknowledges|??? |
||that??? |
||??? |
||any views expressed in this message are those of the individual sender? |
|and|
|
||no??? |
||??? |
||binding nature of the message shall be implied or assumed unless the?? |
||??? |
||sender does
|
||??? |
||so expressly with due authority of Bharti Airtel Limited. Before opening
|
||??? |
||any
|
||??? |
||attachments please check them for viruses and defects.??? |
||??? |
||??? |
||??? |
||&&&&&&&&&&&&&&&&&&&&&&&&-|
|-|
|
|
|
|
|
|
|
|
|
|Add more friends to your messenger and enjoy!? Invite them now.??? |
|This e-mail and any files transmitted with it are for the sole use of the
|
|intended recipient (s) and may contain confidential and privileged??? |
|information.
|
|If you are not the intended recipient, please contact the sender by reply
|
|e-mail
|
|and destroy all copies and the original message. Any unauthorized review,
|
|use,
|
|disclosure, dissemination, forwarding, printing or copying of this email
or|
|any??? |
|action taken in reliance on this e-mail is strictly prohibited and may be
|
|unlawful.??? |
|The recipient acknowledges that Bharti Airtel Limited or its subsidiaries
|
|and??? |
|associated companies (collectively "Bharti Airtel Limited"), are unable?? |
|to exercise control or ensure or guarantee the integrity of/overthe??? |
|contents of??? |
|the information contained in e-mail transmissions and further
acknowledges|
|that
|
|any views expressed in this message are those of the individual sender
and|
|no
|
|binding nature of the message shall be implied or assumed unless the
|
|sender does??? |
|so expressly with due authority of Bharti Airtel Limited.. Before opening
|
|any??? |
|attachments please check them for viruses and defects.
|
|
|
|&&&&&&&&&&&&&&&&&&&&&&&&--|
Add more friends to your messenger and enjoy! Invite? them now.
Cadbury Cocoa Partnership? a historic alliance to secure the future of
cocoa farming. Visit www.cadbury.comto learn more
Please support our Purple Goes Green commitments and consider the
environment before you print this email
&&&&&&&&&&&&&--
This e-mail and any files transmitted with it are confidential and
may contain privileged information. It is intended solely for the
use of the individual or entity to whom it is addressed. If you
are not the addressee it may be unlawful for you to read, copy,
distribute, disclose or otherwise use the information in this e-mail.
If you are not the intended recipient please notify
[email protected]
&&&&&&&&&&&&&--
This e-mail and any files transmitted with it are for the sole use of the
intended recipient (s) and may contain confidential and privileged
information. If you are not the intended recipient, please contact the
sender by reply e-mail and destroy all copies and the original message. Any
unauthorized review, use, disclosure, dissemination, forwarding, printing or
copying of this email or any action taken in reliance on this e-mail is
strictly prohibited and may be unlawful..
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries
and associated companies (collectively "Bharti Airtel Limited"), are unable
to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti
Airtel Limited. Before opening any attachments please check them for
viruses and defects.
Get perfect Email ID for your Resume. Get before others grab.
This e-mail and any files transmitted with it are for the sole use of the intended recipient (s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies (collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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