Dear Sir,
I have taken post paid connection from Airtel Agent, who delivered SIM card to me in my office after submitting Documents. I got simcard on 30/06/09.My Base is pune & I don have any proof of Mumbai. So I gave Company official letter & address for billing.
After one week my outgoing calls facility was banned due to address verification was not completed.
As I gave My company address (I have to travel to different places for my Service) they did not find me on that date. Lateron I called them & found Now the phone no. agent shifted from that location to new location. So I went TO Airtel Gallery there they said U have to Fill up new form as your form not uploaded by Agent. So again I filled up form with documents. Then Verification done by other person after a week time. Thereafer for two week I everday visiting to Gallery for statrting my out going calls. after that they started my local facility, But they said there is problem with new system all & your call facility will be activiated within 24 hrs, after visiting next day reply comes from gallarey peoples will be activated in 48 hrs. the same thin continued for one week. & they restored my Services. after around one month.By the time my office deposited cheque in deposit box. but the cheque misplaced by Airtel collection person as Our company deposited two chequs for two no. other cheque cleared from bank within three days. but my cheque not deposited in bank after 20 days also.by the time second bill paid by office covering late fee for first bill. Stop payment for the previous cheque. As this is fault of AIRTEL service & I m paying for their fault. Now on 25/08/09 my sim card is deactivated. So I went to gallery and asked for the reason. The reason is your address is not verified. If such issue was there then they should inform me that your services will be deacivated from this date or your address is not satisfactory.
Now It is AIRTEL who hold my services for addres verfication & started after completion their formalities now saying your Adrees is not verified. Now can u suggest what I can do to AIRTEL.
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