Airtel mobile connection
Excess charges in post paid bill-reg

I have taken connection under plan-199Onam Special CUG.

Under this scheme you offered the plan bill charges is Rs.199 only. But from January onwards in my Bill it is seen that an amount of Rs.49/- is charged under "Any STD @Rs.1/-Minute for Rs.49/- In total it is seen that my bill charges is Rs, 248/-

I am to inform that I have not requested any facility under "Any STD @Rs.1/MinuteFor Rs.49/&-#039;' in this connection.

Hence I request you to stop charging the additional amount in my bill under "Any STD @Rs.1/Minutefor Rs 49/&-quot;and to refund /adjust the excess amount charged from me without my permission from 1/09 onwards at the earliest.

I have complained this to your Office at Kochi on last month. But no response.