Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel Mobile Service - Without bill to pay money | News #82860

Airtel Mobile Service
Without bill to pay money

Second mail for the same to Airtel on mobile bill Dated 19.02.09

Service front problem on Application and system upgrade for bill generation

Second committment first one was there on 15 and second one on 19...

God knows when?

This is the second mail send to Airtel customer care [email protected]

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Dear Sir

Today again i spoke to the executive, from their to his supervisor " Satish " regarding mu concerns...

Here the summary

I have only one question to CC and to any concern person " Where is my bill???

answer which Satish gave

Ans: It would happen by today at any cost...

Qus: are u sure?

Ans: That's what we got from concern department

Qus: Is it the right way

Ans ..No but only for this month you have to bear

Qus: Why

Ans: You have to bear

Qus: Based on all these issues you are very smart to front the company... never accept mistakes?

Ans ..no need... because we are doing on right way ..

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Is it the right way to give answer to heated customer... atleast to say what is the application error and so on?

I am really upset the service you are providing to us...

My only question i am reapeating " Where is the bill "

Regards

Jacob

9902622688


Company: Airtel Mobile Service

Country: India

Category: Miscellaneous

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