Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - post paid - Non receipt of bill both on paper and online visibility | News #84494

Airtel - post paid
Non receipt of bill both on paper and online visibility

Number - 9829014914

1. Paper bills not received for last 3 months and no actions by service provider after regular complaints.

2. Bills not visible online also on my e-account. Several complaints were made (Reference number - 726310889, 17596031, 1752662, ) but nothing meaningful has been done as off now. The problem still remains the same. I still cannot view my last 3 months bill details ispite of having an online account.

3. The complaint was not even resolved after sending several "NO" messages to toll their free feeback number.

4. Because of this i am not been able to claim my official call bills from my company for last 3 months.

5. It seems that they do not want to take any responsibility for their system failure and that they do not have any duty towards the customer against the price that they are charging.

6. Moreover today on airtel.in there is no login ID display. The only thing which is displaying is their this Quarter results which they want to share with their investors. Whish means that no body can have access to bill details today. Should not they make alternate arrangements for customer to view their bills


Company: Airtel - post paid

Country: India

Category: Miscellaneous

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