(1) i was getting cricket news updates from No.543212 from 29.04.2008 and i am being charged for that. For your information, i have not requested for that. i wanted air tel to deactivate news update service.
(2) i have contaced 121 customer service on 30th of april and explained the above. and i got an SMS from 121 that the problem would be sorted out within 24 hrs. which has not hapened to this date.
(3) I have made more than 10 calls to 121 and the response provided by them is not sufficient enough to stop the new updates.
(4) How AIRtel can activate this facility without any formal request from the mobile user? and is being charged?
(5) i request you to take necessary steps to stop this cricket news updates on priority.
Regards,
S.Veerabathirasamy,
9894723217
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