Inconsumercomplaints.com » Politics & Government » Review / complaint: IRCTC, Western railway - Non refund of money | News #346711

IRCTC, Western railway
Non refund of money

Jayant Makwana wrote:

Sir/madam,

I had booked e ticket for borivali to delhi for august kranti espress for 16th october for 6 passenger. The PNR no is -8233445906 & transaction id is 0131056250. when i booked the ticket it was waitlisted. at the time of journey only 3 tickets got confirmed & remaining 3 remained wait listed. because it was 3e ticket the 3 wait listed passengers didnot board the train. on phoning IRCTC helpline i was told to file TDR online & was told that the refund would take 90 days.. I filed TDR on 18th October. on january 17th the limit of 90 days got over but i still have not received money. on phoning IRCTC helpline i was told to mail my querries to [email protected].. i have waited enough kindly give me the number, address & Name of the officer concerned as i wish to file RTI application & case in judiciary.

Kindly look into the matter.

On my e mail & telephonic enquiry I was informed that IRCTC has forwarded the papers to Rialways & when they get refund from railways they would refund the money to my account. it has been more than 6 months but i still have not received the money.

Kindly help me to get the refund.

Dr Makwana Jayant


Company: IRCTC, Western railway

Country: India   State: Maharashtra   City: Mumbai City

Category: Politics & Government

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