My mother's name is sirisha pandraveti and her passport file number is A 367160.We had applied for her passport on oct1st '09.Police enquiry ws ovr long before n when ever i checked her passport status on the net i kept seeing that 'all reports are clear n passport wil despatched on nov24th. But to our dismay haven't received on the said date. Later again they updated saying 'due to un-avoidable circumstances passport despatch is delayed and it wil b further despatched on dec11th. But today is dec16th. There is no proper update status on the net also.
Finally today an unknown person had come from another town saying he received my mother's passport in place of his passport. The address on the postal cover is his address but the passport is my mother's instead of his passport. How can you people do such flaws??? How can you be so careless to place somebody else's passport in somebody else's postal cover??? Dont you guys know the importance of passport? Are you'l really sleeping govt employees??? So irresponsible and so careless the RPO administration is. This is ridiculous to know that such mistakes can be made from passport office. And at the same time highly atrocious.we keep calling the so called RPO no's hyd. But no person is botherd to attend our calls. Then why the heck should you provide those number's in the place of' CONTACT US'.Please remove those no's. Your contact information is of no use to any of us. We are already very much in need of the passport and inspite of all these wonderful delays you people made, ultimately the passport has reachd a wrng person... why are you people so reckless about the ciitizens? i really dont know what other better job you people in the passport office have to do. This is your job n your paid for it right? Then why are u'l treating the publice so carelessly? It is your minimum responsibility to ensure we receive our passports in the so called 'said time'.then why aren't u'l doin your job perfectly? Am very sad to say that government servants are very imperfect in doin their jobs. Dont you people know the importance of a passport inspite of workng in RPO? Am really ashamed of the services provided by the governmnt sectors to the public and also lack of commitment and lack of social responsibility of govt employees towards the fellow citizens.
Now what should we do? What is our plight? That person dint hand over the passport to us since his passport despatch is in a state of dialemma nw? Please for gods' sake reply to this mail. And let us know what should be done further? What ever it is please kindly look through the issue and make sure that we receive my mother's passport as soon as possible.do the needful immediately.am sorry to say this... very very very unhappy about the RPO HYD.please wake up govt officials and work with commitment... its high time
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