Northern Railways
Passengers are being treated as Animals/Goods in Train No. 54303

Sub. : Passengers are being treated as Animals/Goods in Train No. 54303.

Ref. : Ticket No. 58697108 from Sadar Bazar to Panipat but Boarded at

Sabazi Mandi Station

Dear Sir,

It is a matter of great concern & bad for the Indian railways since it

has failed to provide reasonable amenities to its valuable passengers

are not interested in to save their lives..

Today, I (Senior Citizen) happened to travel by Train No. 54303 from

Sabzi Mandi to Panipat. It was my great surprise when in the rush I

boarded the train in Wagon /Parcel/Luggage type Coach No. NE 08827.

One another luggage wagon no. SLR 13493 was also attached to this

train. Really, it is shame for the Indian railway when I have found

that there was only floor for the passenger in this wagon type coach

to complete their journey. In the wagon there was no light, handles

for standing, windows etc. Only 5’ open space was available to enter

this wagon & there was no door & handles with door were available for

the safety of the passengers in running train. In addition to this

there was around 400 to 500 passengers including women & children.

Most of the daily passengers were found as senior citizens.

This train has total 7 coaches including one coach exclusive for

ladies. All the coaches were fully/jam packed & there was no room even

to stand in the coaches. I am surprised that when such rush are being

experienced by the railways in this train then why only 7 coaches have

been attached with this train. Passengers have told that no. of times

agitation & complaints have been made but railways have not bothered

to initiate any action to over come this grievance & welfare of their

valuable passengers.

You will appreciate that one side we talk about to enter 20th century

& other side such type of facilities are being provided by the

railways to its passengers without looking into their hardships &

safety of lives.

Under the above circumstances, you are requested to look into this

grievance in the own interest & creditability of the railways so that

unwanted accident is avoided at any time while traveling in this

train.

Prompt action & response is desired please.

Thanking you in anticipation for favorable action.

S.P.Sharma

President

Citizen Grievance & Awareness Society (Regd.)

577, Model Town, Panipat

(M0 94161-05313