MY NAME IS VENKATESH SHEKAR S/O LATE MP SHEKAR, I HOLD PPF SAVINGS ACCOUNT IN THE POST OFFICE, AT VIMANAPURA POST OFFICE, BANGALORE - 560017 SINCE 22ND FEB I HAVE DEPOSITED AN AMOUNT OF RS.8000/- ON 19TH DEC AND THE SAME GOT DEBITED IN MY SAVINGS BANK ACCOUNT ON 26th DEC AND THE AMOUNT IS NOT APPEARING IN THE POST OFFICE BOOKS OF ACCOUNT TILL 29TH DEC WHEN I APPROACHED THE POST OFFICE MANAGER, THEY ARE RESPONDING VERY CASUALLY STATING THAT THEIR BANKER SBI WHO DOES NOT GIVEN THE CREDIT ON TIME AND WHEN EVER THEY GIVE CREDIT WE SHALL CREDIT YOUR ACCOUNT.
THIS IS PATHETIC SERVICE ON THE POSTAL DEPARTMENT, THE MANAGER MR. REDDY WHO HAS GIVEN PHONE NO 080025231573 TO CALL BACK ON 29TH DEC AFTER 4 PM, I CALLED UP THE PHONE AND THE PERSON WHO WAS IN THE COUNTER ANSWERED VERY RUDELY, THAT THEY HAVE NOT RECEIVED THE CREDIT AND PLEASE CHECK NEXT WEEK, WHEN I REQUESTED TO KNOW THE NAME OF THE PERSON WHO IS ATTENDING THE CALL, HE WAS NOT WILLING TO GIVE THE NAME AND STARTED USING BAD WORDS OVER PHONE, I THINK THIS KIND OF EMPLOYEES SEATED AT THE COUTNER IS PAIN FULL FOR THE CUSTOMERS AND REQUEST PLEASE TAKE NECESSARY ACTION AGAINST THE EMPLOYEE, IAM READY TO COME FOR ANY KIND OF INVESTIGATION AND FACE TO FACE FEED BACK, KINDKY ARRANGE TO LOOK INTO THE PROCESS AND TAKE CORRECT MEASURES IN RENDERING SERVICES.
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