I have bought an aqua guard classic water purifier only 1 1/2 years before from Eureka forbes Kochi in Kerala from Tutus Tower Edappally but they are charging exhoribant amount as service charges, I did not go to the shop but the representative has come to my house causing a big headache due to his unpleasant torture I had to buy this product and at the time of purchasing he didn't even give the product description saying that we will have to change the carbon alternatively in one year which will cost around Rs.300/- being a middle income group, I cannot afford Rs.300/- for its carbon replacement, If I had this knowledge I would never had purchased it and now some other complaints are also there and it is not working and they are charging Rs.2300/-, for a product of Rs.7390/- I have to incur Rs.2300/- for its maintenance I think this is not fair, and I request an immediate response in this regards
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