The RO system was purchased in July - fully paid Rs.9990/-. THOUGH THE WARRANTY SERVICE PERIOD WAS ONE YEAR DURING WHICH 4 QTRLY MAINT TO HAVE BEEN DONE & ALL REPLACEMENTS FREE -ONLY 2 REPEAT ONLY 2 VISTS/SERVICES WERE DONE. Any number of calls to them were of no use.
BUT PROMPTLY THEY TURNED UP ON COMPLETION OF WARRANTY PERIOD I.E. ONE YEAR WITH AMC FORMS/SPARES FOR REPLACEMENTS AS PER TERMS, REPLACED CANDLES, CLEANED AND GOT AMC FORMS SIGNED UP AND COLLECTED THE FULL AMC CHARGES I.E.Rs 3400/-
NOW MORE THAN 3 MONTHS PASSED FROM DATE OF RENEWAL OF MAINT CONTRACT - AMC
NOBODY HAS BOTHERED TO TURN-UP FOR SERVICING.
CALLING THEIR THEIR HELPLINE NUMBER - NO USE - NO FOLOW-UP
With the incessant rains/pollution all over due to heavy rains in Chennai we are exposed to danger of water contamination & not aware as to how safe is the water we get from the RO Unit which has not been serviced on time - THE VERY PURPOSE OF SPENDING MONEY DEPENDING UPON THE NAME AND REPUTATION OF BRAND - EUREKA FORBES - WHICH CLAIMS "YOUR FRIEND FOR LIFE" IS DEFEATED
ARE THEY REALLY FRIENDS OR FOES - LEFT TO ONE'S OWN JUDGEMENT
Flt. Lt.(Retd) S Nagarajan, 1B-446-17th Street TNHB Korattur -Chennai - 600080
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