I had purchased shoes from your store at tkiya chand shah, sojati gate, Jodhpur vide bill no SI 03044/080 dated 20-10-10.
Surprisingly with in a short period of less than three months the sole of the shoe cracked. In an office job and the shoes are not put to rough use.
On contacting the shop the manager refused to replace the shoes and instead want it to be repaired to which I did not agree. Since the shoes were defective having manufacturing defect of having used inferior quality material.
A complaint was also lodged with your help line no 011-66032282 having complaint no as 20112109 dated 25-11.
no response is received as yet.
it is there for requested to kindly direct the concerned and replace the shoe built with inferior quality material in line with high standards of Bata
yours sincerely
anil bhandari
c/o Sh S C Bhandari,
near silawaton ki masjid,
sonron ka bas
jodhpur
91 9314945867
[email protected]
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