Inconsumercomplaints.com » Shops & Trade » Review / complaint: Sony - Cheating in relacement and reapiring | News #14712

Sony
Cheating in relacement and reapiring

I, Manish Taneja, R/0, 3-H/8 N.I.T. Faridabad, purchased a Sony DVD Writer DRU170C on 26th Feb'07 along with my ten friends who alos purchased the same. After just two weeks when I started CD writing it wasn't working properly and my number of CD's got burned but not working. I gave it to the shopowner. After 10 days I got my DVD Wirter back in replacement but this was AW-Q170A, a different product of Sony with a cheaper value. At that time I was not known about this. It was writing CD's properly but after a week when i tried for DVD writing it didn't worked propely and tampered my number of DVD's. Due to my exams session i couldn't go to the shopkeeper. I went to him at the end of August. He told me to Take it after 10 days .when i reached ther it was repaired as per shopkeeper but again not working. He sent it back again two times it came back from Sony in period of month but was still not working. On! 6th Oct'07 i got it back replaced but this time its AD7190A a different product of SonyNEM Optiarc, a different product which was again much cheaper it's still not working for Blue DVD's and i have been told not to use this type of DVD's. But those DVD's are working on DRU170C's DVD Writers of my friends. I'm still not satisfied and i must say that Sony have cheated me by supplyign a cheaper and low quality product in replacement.


Company: Sony

Country: India

Category: Shops & Trade

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