HI,
I WAS LOGGED A COMPLAINT ON CUSTOMER CARE CENTRE ON YESTERDAY 8/05. BUT AFTER SEVRAL REMINDER THEY SAID THAT OUR EXECUTIVE WILL VISIT SHORTLY. THEY ARE NOT GIVING ANY RESPONSE THAT HOW MCH TIME IT WILL TAKE AND WHEN THEY CAME FOR SERVICE. I MA VERY DISPOINTED. WHOLE NIGHT MY WHOLE FAMILY SUFFER JUST BECAUSE OF NEGLIGENCE OF CUSTOMER CARE. I DONT UNDERSTAND IF YOU ARE NOT ABLE TO PROVIDE SERVICE THEN WHY GIVE PROMISE TO THE CUSTOMER. I HOPE THAT THIS TIME MY COMPLAINT WILL CONSIDER ANY RECTIFIED AS SOON AS POSSIBLE.
DETAIL OF PRODUCT:- GENUS INVERTER
MODEL NO.- 800 HUPS
SR. NO.- 070602708UI-800
DC-230
(ONLY RED LIGHT IS BLIKING)
REGARDS,
ADARSH jAIN
09354894397
HOUSE NO.-301/8
JAMAL PURA, SONIPAT
NEAR SHASTRI LIBRERY
HARYANA
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