Very Very Poor customer service& irresponsible persons at customer care centre
We recently bought a Gilma hob and chimney (August 09). from hyderabad exhibitionThe lights in the chimney stopped working. & The ignition is not working I had given complaint to service centre on 24-04 and they have given the complaint number as 276 they said they will attend within 48 hours.on 04-05 again i have reminded to service centre about my complaint service centre people said that we are unable to get my address, then i have taken service centre incharge sri Mohan cell number and i have spoken with him he said i will look into this, but till today there is no response from the service centre incharge. from the starting of installation i am unhappy with the behaviour of techinician i think i have done a mistake by purchasing Gilma product, my advise to all the poeple not to purchase Gilma product at all.
0 comments