Dear sir, i had purchased kurl-on mattresses on 23-10 from your lucknow distributor: M/S Bharat Foam House, Opp. Sahara Shopping Centre, Faizabad Road, Indra Nagar, Lucknow. Tel. : 0522 - 2352405, 4011914.
Distributor's Invoice Number 291 dated 23-10, Brand: Kurl-on Super Deluxe Ultra, Size: 72"/48"/4", Sl. No. 258, Price Rs. 5260/=.
For the last two months i have been pursuing M/S Bharat Foam House that the mattresses has sagged and it is not retaining its original shape on the top even this is happen durig the guarantee period which is hurting us. We have stopped using the the same.
M/S Bharat have been given assurance that once you will give the photostat copies of the guarantee card and cash memo company representative will contact you within seven days and he will authorised to replace the defective mattresses.
Since no concrete steps have been taken by M/S Bharat Foam House, we request your good self to verify the defects to your satisfaction and replace these on urgent basis.
Thanking you,
Yours faithfully,
Mohan Agarwal
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