My Husband (Banhomal Janyani) has applied for policy in Max New York life Insurance company bearing Policy number 319033940 which is of Rs. 50, 000 one time payment, but when I have inquire about the same in the MNYL office, there is no record showing against the policy. We have paid cash to the agent of Il & FS Invest mart Karwe rd Branch and in policy pack its showing as DD payment (DD cheque number is 241365 from Sate bank of India). Also the Cash receipt is attached in policy pack.
As investigated the agency code 164835 belongs to Rohit Chabra.
Please reply as soon as possible why there is no record showing against this policy in MNYL as we have invested Rs 50, 000 in Max New York Company and now we want to surrender this policy.
There is another policy showing in your record where the proposer on my name Pooja Banomal Janyani, I have never applied for the policy I am nominee of my husband in our Policy pack. In your records the Policy number is 435761275. In this case the policy is rejected with the cheque bounce number 282910 and we have done Cash payment. In our Policy pack there is DD payment.
Please revert to the case as soon as possible with a positive response.
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