Inconsumercomplaints.com » Shops & Trade » Review / complaint: Airtel - Prepaid custome | News #73538

Airtel
Prepaid custome

Hi this s about airtel customer care,

•a couple of weeks ago i wanted ask a doubt of getting dns failed error in prepaid no,

•i used i get this mesage daily many times, so i tried to call 121, 9840198401 9840012345, 198, 12188, none of these numbers took me to a customer care executive believe me i waited patiencely to speak to them later i got connected they asked me to press 1

•if i willing to continue the call to a customer exe, then after i press 1 it would say to know the balance of recharge DIAL 121 ash 3it gets disconnected, many many many times i tried, when i want to ask some doubt,

•i have to wait in a queue loooooooooooong queue, easily we dont gt 0 or 9 to spk to a customer care executive,

•if we get and press, it would please wait while we transfer to a customer care officer shortly pl stay on line...

•and then line gets disconnected. this is toooooooo mush, see we all are working we cant spent hours of time to clarify a doubt,

•wont believe from 8pm to 11:30pm, i tried to ask a doubt, the doubt is i wanted to conenct an internet to a laptop

•via samsung corby mobile, after having installed a tool to get connected, it had asked me used id password,

•i asked samsung care they asked me to call airtel, you wont believe, i called up airtel customer cre and putit in loud speaker

•and called samsung customer care simultaneously with another phon, i spoke for twice to samsung, but not a single timeto airtel,

•check ur caller idendity how many times i called, this is reallyyyyyy really irritating me

riaz


Company: Airtel

Country: India   State: Tamil Nadu

Category: Shops & Trade

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