I want to lodge a complaint against Airtel regarding unjustified demand raised through bill for the facility of 3G which I never Used, it is pertinent to mention in our city the facility of
3G was made available on 27-4, but unfortunately bill was raised
w.e.f.: 12-4. A claim itself is seen fictitious and self
explanatory, the bill is raised against me with bad intention and bad
purpose.
It is important to mention when bill was raised for Rs 5000 without
any use of 3G, undersigned approached with the local authorities and
explains the factual position, I was assured by the local office that
the bill is raised wrongly for Rs5000 and it will be cancelled in
future. But the decision is still pending meanwhile; I got another
bill of Rs 19741. In the end of April when the approach was made on
the same day I told them that I am no more interested to use 3G, local
executive Miss Divya made email in front of me to Mr Dinesh, the
senior executive, Udaipur office and then Mr Dinesh promised that
your services will be discontinued immediately without any delay and
the Rs5000 bill will be resolved from my end with priority
.Unfortunately again the same thing was repeated knowingly with bad
intention and bad purpose to claim Rs19741. Now this amount ultimately reached to Rs 28800/- in the month of Sep. Though the company had already discontinued services from June still the bill is raised for this facility. I am regularly receiving threats from local office to deposit due amount of all the bills as early as possible.
After having not satisfied from Local office I also contacted to other Regional office and Executives but no one is there to help me out. Today I helpless in front of this big company and I need help to sort out matter and also want to get rid of mental torcher that is given by company and its executives.
Thanks/Regards
Chandrajeet Rathore
Cell:-9928583074
Air Tel Plan :- 60 Paisa India Plan
And :- 449 unlimited Internet Plan
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