I Tuhin Kumar Dutta purchased a SIM: 89913100000093555040 MSISDN no. 9903187545 IMSI: 404310109355504 from a authorized shop at Budge Budge Station on 26th of October and after all the verification of my documents which i submitted the connection was started i installed a Tarrif of 98 INR for Internet browsing and 120 INR for talk time on the 16 of November the connection was disconnected suddenly and "SIM Registration failed" was showing on my Phone. I went to the local Airtel Office were the customer care executive handed me a new SIM neither my previous balance was refunded nor a proper explanation was given to me for my disconnection, the said my verification was failed and i had recharge the new SIM with the above mentioned Tarrif and balance again. I had submitted photocopy of my passport and electricity bill of my uncles house for address and ID verifications. This is the responsibly of the company and this shows how unhealthily they deal with the customers and the customers has to pay more for their mistakes, i have submitted the above mentioned numbers to various job sites as i was applying now the companies will call on that same number for interviews but they will get no answer and this will harm my reputation and career and for this loss the company is responsible and its work force .now who will refund me. A proper action should be taken against such type of mishaps.
Tuhin Kumar Dutta
13, Adhar Das Road Budge Budge
Kolkata- 700137
Mobile No: 09903603690 (new number)
E-mail: [email protected]
Passport No. H2822935
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