» Telecommunications » Review / complaint: Vodafone India - Delay in Activation of connection | News #20051

Vodafone India
Delay in Activation of connection

I am using a Vodafone connection for the past 3 and half year. On 25th of February I got a call from Vodafone. They said i'll be getiing an add-on connection form Vodafone free of cost, will I be interested for that. I said Ok. Then on 28th of Feb a Vodafone Agent came to me and collected all the documents and gave me a New SIM card and told me it will get activated with in 24 hours. The on the same evening I got a call from their customer care asking about verification and she told me that with in next 24hrs the number will be activated.

I waited for 3 days but it didn't get activated. So I called the customer care and asked them why it is getting delayed but they said they don't have the information about that particular number as it is not updated in their database. They asked me to go to the nearest Vodafone Store and inquire about the same. So the next morning i went to the Vodafone Store, they said we will verify and call you back sir. But they didn't called me. So next day again I went to that store and the manager of that store gave me another SIM card with the same number and said it will be activated with in 24 hrs. today it is 10th if March and it is still not activated. When ever I am calling that Vodafone agent, he is not picking my call.

I have not seen such a bad service in my whole life.

It is already 11 days and the Vodafone people are not able to activate a number.

Company: Vodafone India

Country: India

Category: Telecommunications


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