My concern is about the Bill Amount. My plan was under CUG and corporate plan. Its having free GPRS i.e. Zero charge for GPRS. i was using that Number (9766132930-Pune) from last 2.5 years. Suddenly in Bill extra RS 2500 added for GPRS without any notification from customer Care about that its GPRS is paid now kind of stuff.
We called Customer Care many times and also they call us for bill, i always told them please correct my bill i will definitely pay, And without resolving our Problem regarding the bill, they just stop incoming and outgoing. After 2 months later they are getting the list of My Callers (Friends & relatives) and calling them which is illegal and saying that they will fire a case in Court. We are Not in Pune and they are harassing our friends and relatives for the bill.
Why we will suffer for mistake of company? Need solution for that. Give the correct bill we will pay online.
Regards,
Frustrated Custome
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