Idea Cellular Limited
Excess Bill Charged

Dear Sir

I have a complain against Idea Cellular Limited- Ahmedabad I have a Mobile Postpaid connection with M.No.9824350808 in the name of my Husband Dharmesh Panagar after death of My husband this mobile phone is used by me.

I had given an application for my Excess Bill charges against WAP charges, before a year (24/8)

I had visted so many times to its customer care center located at Ankur Cross Road-Naranpura Ahmedabad .they told me that the we will reverse this charges half yearly till date i have not received the credit for the same the amount of reversal is approx. Rs.675/- till date .again I call back to remind my application i found that the WAP connection was cancel on 24/7 in their system

They didn't reply even after 1 year

Now My problem is that what is this phenomenon to attain the customer. After giving application I am still waiting for result.

Now tell me what should I do in this case.

Thanks & Regards

Falguni Panagar

M-No.9824350808

[email protected]