Airtel
Wromg Coomitment BY C.C.E

Dear,

I am using AIRTEL mobile postpaid connection from last 2.5years. I never given late bill but due to some problem last month i was unable to pay my bill amount of 3700rs. So that i disconnect my outgoing after some day they disconnect my incoming also.

I have paid 1000rs today then i called to customer care and told them i have paid 1000rs so can u start my incoming they said no. First pay your all amount 3700rs the we will start.

Then i asked then if i pay my all outstanding amount then will u start my services. I asked them if i pay online and give you transaction id service will be start then said ok will do.

Then after that i have paid all outstanding amount via online 3700rs.after that i called to customer care and i request that i have paid my all outstanding amount plz start my service but said it will take 72 hours. This is worng commitment which is given by earlier customer care executive.

Regards

Mukesh Gupta