Dear Sir,
Duplicate Fly mobile phones are available in market, which in result recently we ve purchased a new cell from India’s big retail market Bigbazar of (Future Groups).
Duplicate examples are i.e We ve purchased two fly mobiles and found their IEMI numbers are different physically and system’s, That we found thru their service providers only while approaching to repair the cell on purchasing of 2 days two different mobiles, service centre guy says duplicate motherboard changed in this cell before billing @ BB.
And the service provider is ignoring to provide warranty services on the avl current IEMI no#.
As an international cellular brand fly mobile is not bothering on the current matter, where ve visited several times their retail counter (BIGBAZAR) and the Authorized service centers, but the response we are getting is not satisfactory.
In the cellular (IMEI) matter our government of INDIA is keen to collect the genuine data about INDIAN consumer’s visibility, but current market brands are selling their products like anything, without government rules.
You are requested to pls investigate and check the same in a result @ Mulund (cheknaka) bigbazar and also your team can contact me to show the result.
Kindly help genuine customers to get the benefits of spending their money and believes on the market brand.
Eagerly waiting for solutions on the matter, hope our superiors and government authority team can take actions against the FLY MOBILE brand.
With your help we can take-up the matter with media also to aware the fly brand value in INDIA market.
Thanks
Regards
Subrata
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