Airtel has a service called Missed Call Alerts which I had not signed up for. I got a message inviting me to sign up for it, which I ignored. Imagine my surprise a few days later when I got a message saying that Rs. 15 has been deducted as monthly charges towards MCA. How can they enable a service without my knowledge or permission?? I called up customer care asking them to credit the money back. They refused. This is plain embezzlement!
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