I purchased airtel prepaid sim card recently at Chennai by submitting all the requirements and completed all formalities in one go at the retail store. I was given sim card and recharged for Rs. 120/- and south pack top up for Rs. 27/- . After ten days my sim was disconnected without any notice saying that pending documentation formalities/verification etc., Then I went to the airtel store at IInd line beach, chennai and enquired about the formalities to be completed, to my surprise, I was told that the said sim card was in the name of Kumaresan. either retail seller or airtel store could not solve the problem. Hence, i request the concerned airtel telecommunication authorities to solve the problem and activate the sim to enable me to use the services.
My M0bile No. 8056076145; SIM No. 8991400000068451794; SL No. A204 20110340386.
A line of reply will be highly appreciated. K.V. Basveswara Rao, Flat No. 1, 10th Floor, TNHB Tower Block, 111, MTH Road, Villivakkam, Chennai - 600049. Contact Cell No. 9790784875
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