1.where is the contact us page for costumers
2.yesterday i ported from airtel to idea due to their 3g services which are available especially in small towns (jaggayyapet) and some cities... think u r very busy..if u could read this mail in personal ..i think u could help many customers a lot...
my (customers) problem: i (we) ported to idea exclusively for their 3g services made available in small towns... unlike other operators they didnt start from a metroo cities all appreciate that... actually my problem is i activated some 200 (aprox) plan of 3g which would give me around 400 mb of internet... now the question is how the hell could i know the net usage... ie: how could i know how many megabytes of data i used... usually in airtel they used to give a pop up messege every time we use internet... about the status and remaining usage how come i couldnt get this in idea (think they boast them selves as one of the best network in india)
i have contacted their customer care: yaaa its done too... i asked the same qtn... u know wat they said... there is no such service sir... so i asked soo how could i know when to stop using my net...??? he replied... after all the given mb's were over... ur balance will get deducted so u can notice... am i look like a... dumb assss (sory) i juss want u to understand my problem...
i as a customer demand them: they have ultra speed 3g service i knew it... my offer was over n i didnt get any kind of notification... i lost 100 rs... 100 rs is not at all a matter
now i ask u... who is responsible for this/...dont they have a responsibility to notify their valued customer about the usage ...?
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