Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - Without request and intimation starting VAS paid services by idea | News #299282

Idea
Without request and intimation starting VAS paid services by idea

I m having idea co mobile no 9594565383 since last 10mnths and having a bad experience from them.

idea cellular company starts VAS service on my no without request and intimation regularly, and the balance gets deducted from the account for that services. i have to call regularly to there costomer care center and ask them to stop that services and alway i take asurance from the excutive that i dont need any VAS sevice on my No. but second day again the same service gets renewed. the excutive doesnt have any records how this service starts and they just says its requested by me. i had never called or send message for any such srevices. but this haapens every day and my 1-3rs gets deducted from my account, which is never returned to my account. i m facing this problem last more than 2months. on the other hand when we contacts to costomer care of idea they use to ask so many unwanted question to stop services, if we fails to give any 1answer wrong then they doesnt attend our request. it is a kind of harresment what i m facing from this idea no. our hard earn money just goes like this only.

i request to idea that please stop all such thing to be a good company, this company is a part of Aditya birla group and never expected such kind of white collar crime from them.


Company: Idea

Country: India   State: Maharashtra   City: Mumbai Suburban

Category: Telecommunications

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