Dear Sir/Mam
I wish to inform you that I am having two idea connections in the name Of my Father Mr. JAspal Singh i.e. 9814025218, 9216025218, day before yesterday i have got the msg regarding submission of identity docs at the nearest idea hub and unfortunately i cud not deposit the same yet and today i found that both of my nos. has been barred due to the same reason,
Further i wud like to intimate that nothing was mentioned in the msg that Idea will barr the outgoing services. Now I have called up at customer care and spoken to Kawalpreet Kaur reagrding my issue but she is not ready to listen at all then i requested her to transfer my call to the senior person and she transfer the call to MS manju and in similar way she refused to help me. Even I have deposited my bill on time also and it is in extra form lying with Idea. I was crying for help that my wife is in urgent need of outgoing call but nobody helped me. I am such an old customer of Idea if this kind of services Idea will provide then forcibly i have to disconnect both of my nos.
Unnecessary IDea people harrasing me and there is no meaning to open call centre if you are not ready to listen the problem of customer. Even i have requested that by today evening i will submit the required docs but have just one word to say i am sorry.
Regards
Arvinder Singh
9814025218 (Alt. No: 9216025218)
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