I have purchased a prepaid idea sim with no 9948642184. I submitted all the documents required forprepaid connection. After my Sim was activated i also recharged it by Rs201 sucessfully. After two days of activation my no. was disconnected and on enquiry i was told to resubmit the documents at the nearest IDEA showroom.
I again submitted the douments on 1st Oct at Balanagar IDEA
showroom in Hyderabad. But still my no is not been activated. It has been
more than 15 days when i have purchased the SIM and is not able to use it.
I have repeatidily tried to solve the problem with the help of IDEA
customer care of AP as well as the IDEA showroom in balanagar hyderabad
but in vain. On 5th Oct i was told that my no is corrupted and it won't be
able to re-activate it and i wont be refunded the Rs 201 recharge amount
as well as the 36 Rs sim charge.
Thus i request your kind intervention in this matter to get my sim
re-activated by directing the concerned people or provide for the refund
of the recharge amount.
0 comments