Hello,
I got new idea postpaid connection 3.5 months back, the executive visited to my place gave me receipt and name of Enterprise is MAHALASA Enterprises/3 Jayprakash Nagar, Aarey road, goregaon (e), Mumbai 63, no such a Enterprise exist on this address.
Executive name is Aditya Vedpathak and Manager's name is Niranjan Pai.
He told me that after i pay my 2'nd month bill i will be entitle for one free Rebook gift and i needs to just visit any IDEA gallery in Mumbai and i will get gift.
I have visited IDEA gallery 8 to 9 times east and west gallery.
Every time i got diff excuses, we don't have gift voucher, you will get it from the person only.
you will get it in east gallery, you will get it from west, we don't have voucher now.
We will send this at your mailing address, we all ready have sent this to your place.
The contact person name Nikunj number is 9702004690 i came to know that he is the only person who take care of Gift related problem.
This person is giving false promises and told me that he will get it deliver at my place.
Next time when i called him he told me that he is in meeting, and so on.
No each time when i call him he is not receiving my call and not answering my phone.
When called on customer to log my complaint waiting time to get my call answer was 12 mins :(
Which cellular company is having 12 mins of waiting time?
The person who's took my called after 12 mins asked my number and when i ask him to repeat my number to check.
He told me diff number and told me that he is able to view details on his screen???
If the number itself is not correct from where he got my details as i was not calling from same idea number?
Please beware of such kind of persons.
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