On 15/5 at 11:24 am I paid Rs. 295. for re-charge of my mobie no. 9822633187 vide Trans ID No. 193652871 on RC 27. This was confirmed by service provider by sms. Howver my phone do not work still after more than 22 days. In the mean time I visited their Anuj Communication shop & spolke to Madam Ashwin P Pawar. She asked me to show Identity proof, which I showed to her on 1/6. She asked again to bring Telephon bill & also PAN card as my signature was not clear to her on my Driving licence.
Till now my telephone not working Idea company is cheating the customers by not clarifing the thing before accepting recharge money. I would have never paid it had they informed that I had to show Identity again. Request to pl. resolve my issue at the earlist.
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