My idea number was barred on 20st September saying that address proof was not submitted with no intimation. But when I called up customer service and and confirmed that my document was already submitted couple of times, the customer care executive asked me to re-submit.
Exhausted by these people, I again went to the Idea service center in bomnahalli on 21st sept and those people assured that the number will be released in two working days. However that didn't happen. I again called up Customer care on 21st sept. Talking to the floor manager named Basavaraj said the complaint has been registered and the number would be released by 5PM same day. Even after 24 hours from the time said it didn't get released. I again called up to customer care and executive named Ramesh said it would take another 48 "working" hours for the number to get released. On asking repetitively to spell out the complaint number taken by Basavaraj, he said the complaint number is registered and the number cannot be disclosed to the customer. See how atrocious are these people. After so much of argument he transferred the call to speak to floor manager who revealed no complaint has been registered. where-in the executive said the complaint was registered and the number cannot be disclosed. Again this floor manager said he is taking an complaint and it would take another 3 days to get the number released. How good these people are in cheating the customers like us. These cheaters keeping playing with customers and cheat the customers. Kindly refrain from going to IDEA mobile service.
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