Sir,
I am a customer of Idea net work in AP Circle with mobile no 9912343875. I am using LG GX 300 handset.
I took this this post paid connection on 5-04 by paying an initial deposit of Rs 500/-
Since then I have been continuously trying to access GPRS connection to my Laptop but in vained.
In this respect I spoke with their team for so many hours and requested them to properly guide me.
But no one was there who had sound knowledge and they made me to change my laptop settings, software etc. so many times without proper reason.
I might called them for more than hundred times and had spoken with them for more than forty hours in different sessions but I could not.
There after I approached the Nodal Officer and Appellate authority also. To be say literally, these two people are the most irresponsible and worst people. They never come in touch. That Nodal Officer’s no 994800229 was always busy and after three rings IVRS automatically opens and I would be charged each and every time.
And regd. that Appellate authority no 9948002240 – he never attempt the call even though it was ringing continuously.
The interesting thing here is I am enjoying well with Uninor net work with the same Handset
Hence I finally request the authorities concern to please look into this matter and take severe action against them
Hopping the judicious compliance.
Thanking You,
P. CHANDRA SEKHAR,
HYDERABAD.s
0 comments