Dear sir,
i bought a handset reliance ZTE C321 (IMEI: RZTHS (999777761) for Rs 799/- on 15 Jan 10 from a shop called "Future Mobile & Accessories Ltd, E-2167, Rajajipuram, Lucknow. It is a very simple & basic model set with minimum features. Immediately on purchase i realised i need a better model & went to get it upgraded by paying more. Unfortunately, the salesman is not prepared to entertain stating that company rules forbid him to make such changes. i request that this shop be allowed to replace my set for a better model as i see no problem in doing such a thing. one can understand if the set was used for a few days & then one went for a change, it would certainly not be in order. hence, please advise what is needed to be done in this case. please reply on priority.
m majumda
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