Nokia/Mobile Phone
Defective Handset (Mobile Phone)

"Complaint regarding defecting handset"

I am Anupam Mukherjee from 10-Lalgarh Colony, Dumdum, Kolkata-30, Mobile no.- 91 9088155705 bought a Nokia 3110 Classic handset on 6th August. The IMEI No. of the set is 353183038299290. Within 5 months of purchasing it was found blinking when the set going to switched on. Thereafter, I submitted the handset to various Nokia Care 4 times for the same issue. Again on 8th April I need to submit it for the 5th time and for the same reason to CRAZY INFOVISION, 83 Golaghata Road, V.I.P. Tower, Kolkata-700048 (Nokia Care). The Job Sheet no. is 291504886/100408/8. This time also the Nokia Care wants to reinstall the software. If we get such kind of service from a reputed company like Nokia it is really hopeless. So, I need to draw your kind attention in this regard and want a newly replaced handset.

Please look into the matter.

Thank you.