Inconsumercomplaints.com » Telecommunications » Review / complaint: AIRTEL TELECOM - Unwanted SMS When DNT services is still registered | News #34869

AIRTEL TELECOM
Unwanted SMS When DNT services is still registered

Details of the promotional SMS is as follows

Name of the organization AM-Airtel

Date and time. 3 feb 3:25pm 11 feb 12:10pm 13 feb 6:33pm 15 feb 11:06am 16 feb 12:04pm 18 feb 10:32am... and many more

Content of SMS You have important miss calls to know your miss caller dial... etc...

I have been contacting customer care since aug but they are only promising & giving final dates but as usual there is no result for stoping these massages

I HAVE ALREADY COMPLAIN THE SAME THING SEVERAL TIMES FEW OF MY LAST REQUEST NOS ARE:-

(0219169605 19 feb 11:39am), (0203333984 3feb 4:37pm with Imran fakirmomad), (0202363621 2 feb 2:55pm with Sachin G)

TODAY ON 19 FEB ALSO I TALK TO THEIR customer care no but as usual they are not responding they says that they will transfer call to senior & putting me on long hold & then call get cuts automaticaly repeatedly today I talk to Mr Kamal jaisingh he told me that he will transfer his call to Mr Prabhat & as usual after a long long very long hold call get cut automatically.

After that I tried so many times to talk again but THEY HAVE USUAL PRACTICE TO AUTOMATIC DICONNECT THE CALLER BEFORE CONTACTING TO CUTOMER CARE WHEN THEY DONT WANT TO ATTEND HIM & THE SAME HAPPENED WITH ME ALSO.

OVERALL THEY ARE BREAKING THE LAW OF "DO NOT DISTURB SERVICES" & RUINING THE MY TIME & DISTURBING MY SOCIAL LIFE SO I WANT TO TAKE ACTION AGAINST THEIR CUSTOMER CARE SERVICES & THEIR COMPANY.

AIRTEL IS THE WORST TELECOM COMPANY EVER.


Company: AIRTEL TELECOM

Country: India

Category: Telecommunications

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