I have been using Airtel Mobile service since Dec. My Mobile No. 9949497978. On 27th Jan'2010 they have asked me to submit my ID proof and residence proof at 5pm and they have disconnected my service the same day at 6.30pm. I have submitted all the documents on 27th Jan' the same day to the Airtel employee Mr. Prasad (Mobile No.9866622640) in Paradise branch. Again in the month of Feb'2010 twice it got disconnected I called up Mr. Prasad for assistance he did not show any interest. He did not resolve the issue. and I twice got it activated from the known source. On 18th March again It got the service got disconnected. when I called Mr. Prasad again he was very rude and not ready to talk to me on this issue. then I took his superior Mr. Satya's Mobile No (9849011292) and explained him the problem. He said he will activate the service the same day by afternoon but it is five days now he did not activate the service till now even after the regular follow ups.
It is disgusting that with the negligence of your employees I have lost my goodwill. I request you to resolve the problem immediately and take necessary action against the above said employees.
regards
Aruna
E-mail Id- [email protected]
contact me on 9948711736
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