Dear Sir,
I have to inform you that i here by giving you below detail of my conversation with idea company, i have to inform you that company show unbill amount is 4384.21 for mobile used, but i have to inform them that i have not used any service of activate any additional service, as per communication with respected office of idea they told that i am using GPRS service that's why bill increase.
I have to inform you that my credit limit for bill is rs 1122 but as per company my unbill amount is rs 4384.21, i have to khow you that they are not given me any intimation or information about my unbill amount cross beyond their credit limit.
Today company's executive Ms. Sonal Sinde asked me for paying 80% of unbill amount Rs. 3925. otherwise they give me legal notice, i had told her that why should i pay amount which is i not used.
Kindly guide me for this matter
Hoping for your favourable support and guidance.
Amit Vaghasiya
98249 59404
Fw: UNBILL AMOUNT MO 98249 59404
TO: 2 More2 recipientsCC: 2 recipientsYou 2 MoreBCC: recipientsYou
Hide Details FROM: amit vaghasiya TO: "[email protected]" "[email protected]" CC: "[email protected]" "[email protected]" Message flagged Monday, 5 December 12:23 PMMessage BodyDear Sir,
As i inform u latter, i have not used any GPRS and VAS from my side, thus outgoing call is stopped by your company, i have to also inform you that if my credit limit is 1122 .00 why should not any reminder or call from your side. today i have called that you pay Rs 3925 for activate your outgoing call, i already inform by mail and by call that i am not used this type of service so kindly give me proper solution to solve this matter.
AMIT VAGHASIYA
98249 59404
&-- Forwarded Message &--
From: amit vaghasiya
To: ""[email protected]"" ; ""[email protected]""
Cc: ""[email protected]"" ; ""[email protected]""
Sent: Monday, 5 December 11:31 AM
Subject: Fw: UNBILL AMOUNT MO 98249 59404
Dear Team,
Kindly give me complain no so i nave to know status of the same issue, because today my un billed amount as per *147# is Rs. 4384.21 and credit limit is Rs. 1122.00, as per tele talk with DEEPMALA & NEELAM at your customer care no 12345, they asked that this problem will automatically solve after generation of bill but my un bill amount is groth high and high without any information, kindly solve this issue on urgent basis.
AMIT VAGHASIYA
98249 59404
&-- Forwarded Message &--
From: amit vaghasiya
To: "[email protected]" ; "[email protected]"
Cc: "[email protected]" ; "[email protected]"
Sent: Sunday, 4 December 8:35 PM
Subject: UNBILL AMOUNT MO 98249 59404
Dear sir,
This is to inform you that i have idea post paid connection since 5 months and my average used of mobile is Rs. 215 to Rs 250, today at 11.00 a.m. my un billed amount is Rs. 182.00 but i was socked when i seen my un billed amount at 5.30 pm it was Rs. 2323.71 and now at 8.17 pm it is Rs. 3210.75, so kindly confirm that what is this matter and why my unbill amount is going on high and high, i am not used this type of any service and not activate any vas from my side kindly confirm the issue and do the need full on urgent.
AMIT VAGHASIYA
98249 59404
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