Dear sir,
I had purschased Nokia handset (Model: 3110c Black 512MB, IMEI:356833027365331, ITEM:002J0W3, FFC ID: PPIRM-237, IC: 661U-RM237, TYPE: RM-237) on January 18 from Pantaloons at Rave3, Kanpur.
From the day of purchase, the handset is showing frequent problem of sudden switching off and not turning on. This handset has been sent 5 or 6 times to nokia service centre (chunniganj, kanpur, up). It has been more than a year now but the problem still persists even after repairing for 5 to 6 times. I am in a job from 10:00a.m in the morning to 8:00p.m. in the evening. I can't afford to go and lodge complaint again and again.
Since the same problem has occurred so many times, I want you to kindly replace my present handset by a new one.
I hope this complaint of mine would be addressed in a week's time or so, otherwise I will consider that I am being cheated by your company and would discourage everybody else also from buying products from your company. It has been very problematic for me and now I want a permanent solution.
Yours faithfully,
Ashish Bhatia
Email id: [email protected]
Contact no: 9936904760
alternate contact no.:9935937625
Address for correspondence:
7/175 A Swaroop nagar,
Kanpur, u.p.
208002
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