Dear Sir,
I had Recently Purchased Nokia X3 with Bill around July - August In Ghatkopar (EAST), Mumbai, INDIA .I was having a problem With Network (No access) though my sim was working properly in my old mobile. Then, i gave my Nokia X3 phone to Service Center at Satyam Shopping Center Ghatkopar East (Nokia Authorized Service Centre), Mumbai INDIA .They Said that there is a problem in the phone so they gave me the Replacement after 30 days which they said that its a new phone but it was actually a used phone. Now after getting that phone i am still facing a problem of Network issues, Phone getting too hot after charging for 5 min. Even that i have complained to the cust care people they said they cant do any thing .i said the Wat the F***. Sorry to use this language This is my first purchase with Nokia & this is the Product & service i get from you company. How can a new customer can trust Nokia if you provide such type of services & answers from your customer care division. I also said them if you cant get the same piece again then give me the upgraded model but they said that they cant do it. Is it my fault buying Nokia X3 Model and its giving more problems even after getting the new Piece as said by customer care ppl.
I request you to either please give me the upgraded model or give my full money refund including interest as my time time and money was wasted.
I have also forwarded this mail to Nokia Head In India & your corporate office in FINLAND
Email: [email protected]
M:9870803001
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