Respected Sir,
I would like to exhibit over billed experience with Vodafone, Chennai. Since I am using Vodafone postpaid account and credit limit of Rs.2500 per billing cycle. Until Feb I didn’t get any problem end of Feb I received an outbound call froVodafonene centre. We offered internet facility to our premier customers and told will receive a SMS.After few hours; I received couple of SMS’s due to curiosity opened the same I don’t know what sort of technology they have, billing meter started. I used nearly 4 days that internet Facility within a week received SMS and stated that crossed your credit limit pay the interim amount immediately. just shocked This is the first time crossed the CL.Next day, received a mail need to pay Rs .2672 and every day sent out an e-mail with cumulative interest (I don’t know how they calculated thought of running a finance company not an reputed MNC). Then immediately cut the service one by one (out going calls and sms). I am working as a technical consultant and given this no to all my clients and friends. In Flip side, I have BSNL Internet card Rs 750 per month with unlimited download. Eventhough, Vodafone also using the same satellite which share by BSNL.I sent an email to Vodafone complaint cell and registered also. Nothing happened; my final bill amount was Rs .5672 and asked about list of sites visited by me.evntually, sent email to nodal officer after so many trailing mails finalized and given Rs.2500 as a discount. As per TROY the subscriber should not do mobile marketing/sales. But these suckers always break the rules. The Indian government must take necessary action to ban the VODAFONE Company in india. Meanwhile; I received legal notice from collection department. I lost my hard-earned money.
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