I'm Manish Gulati, a customer of prepaid account with Aircel mobile no. 9716413045.
Few days back, i got a message from aircel stating that Dialertone service has been activated on my mobile no. and charged me Rs.30 for the same, without my permission. On complaint, the customer executive told me that the service has been activated by an approval to the call made to me by Aircel Customer care.
For a very kind information, DND service has been activated on my number since long, and Aircel can't give me a call regarding its promotional schemes.
However, due to my complaint on customer care, my dialertune was deactivated but the amount wasn't refunded back.
Today, once again, I have got the same message from Aircel that Dialertune service has been activated on ur mobile number and same fee of RS 30 has been charged to me against my will and the same reason is stated by the executive that the dialertune has been activated by a call.
This is totally irresistable.
My earlier complaint no. is 1490423339.
And Present Complaint no. is 66743289
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