It is with great frustration that i am putting this on Facebook. I had purchased an airtel prepaid 3G Sim 15 days back from a retailer in Sulur, Coimbatore. The phone number is 9994433401. All the documents and photograph were provided with the same. The number has still not got activated. i have contacted the airtel customer care through the alternate number given in the application form ie 8903528978. The customer care even after contacting for 3 times have done nothing about it. The retailer says that the verification process is not completed as he is getting the message that the above stated alternate number which i have given in the application is not responding!!! This is absolutely ridiculous as i have not received any call from airtel since the time i have got the sim. the number of the nodal officer at Chennai is also not responding. I feel i have wasted my 300 Rs on AIrtel. There has to be some one who has not done or doing his job. Need to get this issue sorted out asap. The retailer Mr Suresh has expressed inability to get things done because someone from your customer service desk whose job is to verify the details is either claiming false about calling up for verification or not doing his job. The contact number of retailer Mr Suresh is 09894172731.
0 comments