The Vodafone India Ltd., or should I say - Beggars and looters - have after more than 30 days (2nd complaint dated 15-Nov Ref.: 1224455806 Ashraf Shaikh) have not been able to tell me why local SMS's to Vodafone number (free to me as per plan) are charged to me at Rs. 5/- as International SMS's.
(This was brought to their notice 1st time almost 2 months back). Next bill they continued to do so.
The CBI (Central Bureau of Investigations) has filled charge sheet against Vodafone in an alleged conspiracy.
They might need to pay hefty charges to the Govt., hence they are charging and billing subscribers wrongly. Otherwise I do not understand why they continue to send me same wrong charges in second bill in row and not even tell me why they are doing so. (Hope they just don't tell me - its a server problem or a technical problem) hahahahaa.
Did not call them for 3 weeks expecting to get some reply from them. But only if they (Vodafone people) were humane.
Anyways, I don't expect them to improve. Their 1st level Call center is pathetic to understand issues. 'n' number of calls has not made any impact. Has any subscriber contemplated filing a case in consumer court? I have a solid case. Need assistance.
This bill they charged me for Vodafone Live. Already have Blackberry plan activated. Their technical data department tells me that the service (Vodafone Live) is not active on my number. Still they charge for it.
MONEY IS SO IMPORTANT TO BIG CORPORATIONS (and to all, actually). IN WHICH EVER FORM IT COMES. BE IT WRONG CHARGES IN BILL AND NOT REVERSE OR COMPENSATE THE SUBSCRIBER.
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